Amazon
Virtual Assistant
Amazon has been recognized as the world’s topmost e-commerce website selling millions of products worldwide with a humongous competition amongst the sellers. The more the competition, the difficult is the task to manage customers and live up to their expectations. And when it’s the task of managing clients, our virtual assistants surely knows how to nail it!
The methodical communication skills and the extensive customer support that we have provided to our 110+ clients over the last 8 years speaks volume about the kind of virtual assistants we have, to tackle the amazon seller’s workflow.
We know that the competition is here to stay but amidst the gallons of the counterfeits, we manage to sail through and try to provide the best communication and management to the customers who demand such involvements from the sellers in the amazon platform.
Our virtual assistants ensure every question is answered and every query is resolved to the best of their knowledge so that there is no stone left unturned for customer satisfaction. This in return would help in increasing the sales and profits at the same time.
What are the specialties of our amazon virtual assistants that make them stand out in the crowd?
In this fast-growing world, if you do not have that “x-factor” while executing any work, it is more likely that you will be sidelined in the crowd. So, our amazon virtual assistants ensure they stand out in the crowd with some superficial qualities and services in an offer for our clients. These supreme qualities are
- Not only do they focus on communication and providing a solution to the customers but they also make ways for the management of sponsored product campaigns which are ROI oriented.
- They focus on providing the customers with an end-to-end amazon seller account management which shows how dedicated they are with their work.
- Our VAs are very prompt in handling the customer queries and provide the solution in no time. Thus, you are entitled to get the best services in client satisfaction and also get expert feedback management team.
- Our VA teams are experts in providing customized solutions to each and every individual customer according to their different needs and queries.
These are some of the reasons why our amazon virtual assistants are better in their jobs to take care of the abundant customer base of the sellers on amazon.
Read more-
Custom developed strategies by well experienced dedicated growth experts
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Prompt customer query resolution and feedback management
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ROI oriented sponsored products campaigns management
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End to end Amazon seller account management
Here are the things
that our Amazon
Virtual assistants
can do best: 
Services
Setup Amazon sponsored ads
Do keyword research
Bid the keywords and analyse the ads report to optimize the performance to get higher impression and lower aCOS
Build landing page sales funnel
Bring external Facebook and AdWords traffic into amazon product page
Promote products to customers with coupon code and giveaway campaigns etc.
Finding profitable products
Compare prices of items from various websites
Check the Sales Rank, Net Profit, and ROI
Use tools such as FBA calculator and Amazon Product Researcher, Dropshipping Toolbox, and Repricer tools
Email list building
Product Researching in major US retailers and Product Listing in Amazon and eBay.
Filter and sort options to factor customized costs and discounts
Produce a complete buy list of profitable items
Find Amazon Sources to Dropship and/or Sell on eBay
Create shadow listings (items which do not have a sales rank) and locate items which currently do not have any seller in Amazon
Locate items and itemize per area and check its availability in the store (Retail Arbitrage)
Writing engaging, user-friendly, unique and SEO rich product titles and descriptions to increase the marketability of the products
Adding appropriate images as per Amazon standards to increase the attractiveness of the product page. Create, enhance, crop, resize product image
Sorting and classifying the products under appropriate categories and subcategories so that the customers can visit the Amazon product page seamlessly without wasting any time
Taking care of Amazon inventory management to ensure that there are no loopholes in the delivery of products due to scarcity of products in inventory
Managing discounts, offers, coupons and reward points, which play a crucial role to attract more customers towards your product
Entering essential product data like price, product name, product description, brand name, manufacturer’s name, SKUs, MPN, UPC etc.
Adding crucial product attributes like product weight, colour, shape, size, etc. to attract more visitors
Obtaining mandatory details like European Article Numbers (EANs), International Standard Book Numbers (ISBNs) and Universal Product Codes (UPCs) from legitimate and concerned authorities
Administer & organize the stock so that there are no hurdles in delivery of Amazon products due to shortage of products in the inventory.
Bulk product uploading with the help of listing tools such as CSV files for ensuring correct listing of a large number of products in the quickest possible time
Product listing management
Amazon Store setup
Enhanced Brand Content- Create visual content in Seller Central that includes additional information on the brand products
Amazon Advertising- Sponsored Products Ads, Sponsored Brands, and Product Display Ads
Buy Box strategy- analyse metrics like fulfilment method, total price, and shipping time and determine a plan that will help you earn the Buy Box
Promotions- Managing promotions in the Today’s Deals link, which include Deals of the Day, limited time Lightning Deals, and Savings and Sales, Free Shipping, Percentage Off, and Buy One Get One
A+ Content- imagery, graphics, line breaks, formatted text, charts, and video to promote your brand or products
Amazon policy compliance- rectifying other problems including high ACoS, poor ad quality, improper budgeting, incorrect keyword types, suppressed listings, and overall performance obstacles
Analysis & reporting- analyse metrics, determine what’s working – and what’s not – and make adjustments accordingly
Ourreviews
We’ve been working with Eluminous for nearly 1 year. The VA’s that we have been working with have been excellent; they’ve been very supportive and provide excellent support and advice. They always come back with solutions rather than problems. We really feel that they care about our eCommerce business and treat it as if it were their own. We would definitely recommend them to anyone that needs eCommerce VA services.
Very professional and great follow up. I will look to rehire when I need their services again.
I had a good experience working with eluminous. They are professional and responsible. Will be working with them for a long time.
I have been using Eluminous for a while now and am very happy with the speed and knowledge levels. All tasks are completed quickly and thoroughly. I look forward to a long relationship. Thanks so much!
eLuminous team has went above and beyond in meeting my expectations. Being a fitness coach, I get very little time to deal with administrative and branding front of my business and hence it was a major roadblock in my success. eLuminous has helped me out and today I can easily focus on my main duties. Thanks to team eLuminous…
Very professional and great follow up. I will look to rehire when I need their services again.
